• 16-Feb-2018 to 17-Apr-2018 (MST)
  • BPO - ENG
  • Bristol, PA, USA
  • Full Time

Medical, Dental, Vision, 401K, Life Insurance and more.

Jr. Business Analyst

MetaSource is seeking a driven and professional Business Analyst to join its team.

What does the Jr. Business Analyst Do? 

The Jr. Business Analyst identifies and defines business process requirements. Acts as a liaison between business units and clients to research and identify alternative business solutions.


  • Serve as liaison for Sales, Client Services, IT, Project Management and Client
  • Analyze business process requirements through testing, business consulting, and support services
  • Determine operational objectives by studying business functions
  • Gathers Requirements from Sales, Client Services, and Client
  • Creates and maintains project specifications and project workflow diagram describing overall solution
  • Assists in development of Statement of Work and/or Change Request, and creates and maintains the Business Requirements Document
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and benchmarking state-of-the-art practices
  • Perform data analysis and documentation through identifying potential areas of automation, and re-engineering the underlying business process
  • Communicates with co-workers, management, clients, and others in a courteous and professional manner
  • Complies with and adheres to MetaSource policies and procedures


  • Bachelor's degree in a science or business field or 3-5 years of business analyst, systems analyst, or related work experience; or a suitable combination of education and experience.
  • Experience working for a BPO company or in the financial sector a plus.
  • Ability to read and interpret documents such as company policies; ability to write routine reports and correspondences; can professionally present themselves orally or verbally
  • Experience with Microsoft Office, such as Microsoft Word, Microsoft Excel, and Microsoft Outlook; ability to develop and Maintain SQL Queries.

What do we offer?

  • Competitive Pay (opportunities for quarterly raises and bonuses)
  • Ongoing Training 
  • Casual Dress
  • Great Benefits:
    • Medical, Dental, Vision, 401K
    • Company paid; Basic Life Insurance and Short-Term Disability
    • Generous Paid Time Off                 

Our Culture

At MetaSource, we believe in practicing a culture of best-in-class performance, employee involvement, and continual improvement. We are committed to fostering growth and learning in the workplace and to recognizing individuals and their contributions. Our shared vision provides an environment that cultivates integrity and respect. We believe our team members are our number one assets and are dedicated to their care and growth. Come join the MetaSource team! 

To apply for a job go to

For details on Metasource, like our history and company culture; check out our website at You may also go to our Facebook page and be sure to LIKE us!

Employment is contingent upon completing and passing a background check and drug test. Metasource is an equal opportunity employer.

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