• 27-Dec-2017 to 25-Feb-2018 (MST)
  • Client Services Group
  • Draper, UT, USA
  • 80K-100K
  • Salary
  • Full Time

Software Test Manager

MetaSource is seeking a driven and professional Software Test Manager to join its team in our Draper, UT office.

What does a Software Test Manager do? 

The Software Test Manager has overall responsibility for the quality assurance of tested software and products, specifically focused on system testing, integration testing, regression testing, end-to-end testing, and supporting the business and customers with user acceptance testing.


  • Design test plans, scenarios, scripts, and procedures to ensure quality of software and products
  • Document software defects and report back to developers
  • Define the mission and charter for the new test team
  • Develop a roadmap for the evolution of the test team
  • Plan and implement testing and quality assurance initiatives to ensure solution quality
  • Have expertise in test automation using commercially available testing tools
  • Evaluate, build business cases in support of, select, and implement testing tools; including test reporting, test management, test automation, etc.
  • Develop all test processes, methodologies, and frameworks supporting agile and waterfall projects, product development, and production enhancements and defect fixes in a bi-modal IT environment
  • Develop a test estimation model to define the required testing effort both for individual projects as well as for annual roadmaps of projects and products
  • Develop a test capacity model to understand and manage the throughput of the test team
  • Develop training materials both for BA users of the testing tools and processes and also for business / end users who leverage test tools for user acceptance testing
  • Manage teams and work efforts, including people management responsibilities (e.g. hiring, performance feedback and reviews, ongoing mentoring / coaching, etc.)
  • Partner with PMO to introduce and apply a risk-based approach to testing
  • Define the key metrics / KPIs for the test team and provide daily / weekly / monthly / quarterly / annual reports on test performance, including quality, performance, and code coverage
  • Accountable for all test team deliverables including (but not limited to) test strategies, test plans, test conditions, test scripts, test summary reports, traceability matrices, and partnering with the business stakeholders / end users on performance targets


  • Bachelor's degree in a related field required
  • 5 years of experience in test leadership and management, test strategy, and test automation
  • Proven experience having built a new testing organization
  • Proven experience having introduced testing methodologies, processes, and frameworks for an organization
  • General understanding in areas of application programming, database, and system design
  • Excellent knowledge of project management tools and methodologies
  • Industry experience or understanding related business process outsourcing services preferred
  • Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; provides feedback to team members to improve performance; monitors own work and reviews the work of others to ensure accuracy, attention to detail, and thoroughness that reflects high quality standards

What we offer

  • Great working environment
  • Ongoing Training
  • Casual Dress
  • Advancement and Growth Opportunities
  • Benefits after 60 days
    • Full Health, Vision, Dental Benefits
    • 401K
    • Generous Paid Time Off
    • Paid Holidays
    • Short and long-term disability insurance available

Our Culture

At MetaSource, we believe in practicing a culture of best-in-class performance, employee involvement, and continual improvement. We are committed to fostering growth and learning in the workplace and to recognizing individuals and their contributions. Our shared vision provides an environment that cultivates integrity and respect. We believe our team members are our number one assets and are dedicated to their care and growth. Come join the MetaSource team! 

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