MetaSource
  • 11-Aug-2017 to 10-Oct-2017 (MST)
  • Contact Center - Draper
  • Salt Lake City, UT, USA
  • Up to $14.00
  • Base + Commission
  • Full Time

Flexible shifts, Medical/Dental/Vision, Vacation & Personal time off, 401(k), Great corporate culture.


***PLEASE NOTE - THIS IS NOT A WORK FROM HOME POSITION***

Great team culture, generous time off, weekly/monthly incentives and bonus pay, overall an awesome place to work. 

MetaSource is seeking to hire a eMail Customer Service Representative for our magazine service team. Translation - MetaSource needs more awesome employees.  We have a great team already, but we keep growing! 

This position is located in Draper, UT.  Pay is largely based on performance with top reps making +$14 per hour (Start out at $12.00 with huge upside.  $14 is extremely achievable.)

The eMail Customer Service Representative will handle customer's emails, faxes, call third party vendors and communicate their progress to customers via email or a phone call.  Most of the job will be done via computer, not phone.

  • This is not a call center position, although some calls are required due to the nature of the position
  • Full-time positions only, after two weeks of training this position has the ability to set their own schedule (great for students)
  • Must be able to type 50-70+ wpm
  • Team outings, prizes, and lunches every month
  • No sales required!

Our Culture

At MetaSource, we believe in practicing a culture of best-in-class performance, employee involvement, and continual improvement. We are committed to fostering growth and learning in the workplace and to recognizing individuals and their contributions. Our shared vision provides an environment that cultivates integrity and respect. We believe our team members are our number one assets and are dedicated to their care and growth. Come join the MetaSource team!

Experience/Skills

  • Must. Type. Fast. (50-70+ WPM)
  • Able to multitask
  • Customer Service or Sales experience
  • Word, Excel general knowledge/use
  • Quickly read and identify customer's root concerns

Personality Traits/Strengths

  • Positive outlook (likes to smile)
  • Self-motivated, this is a performance based project
  • Detail oriented

Benefits (eligible for full-time employees after 60 days)

  • Ability to set own schedule
  • Generous performance pay system
  • Medical, Dental, Vision, Short Term/Long Term Disability, & Life Insurance
  • Paid Time Off
  • Paid Holidays
  • 401k
  • Great company environment
  • Monthly recognition and reward programs
  • Paid training

Employment is contingent upon completing and passing a Background & Drug Screening test

MetaSource
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